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Element Electronics in Winnsboro South, South Carolina - My tv not working

Element Electronics - My tv not working
power on tv not woring
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Review
#1628611 Review #1628611 is a subjective opinion of poster.
Reason of review
Bad quality
Tags
  • 50 TV
I need to talk to a human
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1 comment
h.kitchener
#1735142

Good luck on talking to customer service---or anyone who is willing to really help you. Face the fact that you bought an unreliable, but cheap telly, probably from Walmart or some other big box store.

However, read your manual that came with the telly and if no help do a web search with the terms describing the name Element and what the problem with it is. someone may also have had the same problem. You might also first try totally disconnecting the power by pulling the plug, waiting 5 minutes or so and then plugging it back in and see if the set fires up. You will have to reset the channels, etc.

as pulling the plug takes it back to factory settings. Just because the set is turned off doesn't mean it isn't drawing power---it is---and the only way to "reboot" it is to pull the plug from the wall.

Review
#1628364 Review #1628364 is a subjective opinion of poster.
Well don't get a protection plane because by you paying the extra on that gets you nothing. My tv fell over and broke but apparently the portection plane does not cover it. So my question is what is the point at all for the protection plane. It's total bull if you ask...
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1 comment
h.kitchener
#1735144

If you actually read what the protection plan covered you would have noticed it doesn't cover things like you described. That wasn't the fault of the manufacturer, etc.

but yours. Never, ever buy a protection plan for anything as all you are doing is giving money to the store selling it and the protection plan.

Element is an unreliable telly and you should buy a better, reliable one, not a cheap one from Walmart or wherever. You can search online for the most reliable brands.

Review
#1628343 Review #1628343 is a subjective opinion of poster.

Element Electronics - Get an replacement tv 55 inch flat screen

We we received a element 55 in flat screen TV for Christmas last year 2018 everything's been going good on it and all of a sudden the other night it no longer has a picture and no longer does anything I'm wondering if there's any way that we can get a replacement on it or what we need to do in order to get a replacement thank you very much for your help in advance
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Review
#1627646 Review #1627646 is a subjective opinion of poster.

Element Electronics in Hagerstown, Maryland - Terrible customer services

1.0
Details
I’ve had to call 3 times. The first time got thru and help. Less than week later had to call again. Told 2 minute wait. 10 minutes later had to leave message never got a call back. Called again and got same 2 minute wait message. 10 minutes later had to leave message. Never got call back again. At this point I’m not sure how to get help.
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Review
#1621129 Review #1621129 is a subjective opinion of poster.
Pros
  • Price
Cons
  • Way they treat their customers
Reason of review
Poor customer service
Preferred solution
Replace tv
Tags
  • picture went out

Element Electronics in Houston, Texas - Broken television

2.6
Details
I just would like a new 65 in. Tv or a refund for the purchase . i paid 550 for my tv for only for it to work for only 2 months.
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Review
#1620810 Review #1620810 is a subjective opinion of poster.
Pros
  • First time buying an element 50 tv
Cons
  • Poor product
Reason of review
Damaged or defective
Loss
$550
Preferred solution
Full refund
Tags
  • Defective Tvs
  • Walmart Electronics

Element Electronics in Darlington, South Carolina - Remote

My remote is a piece of junk. It barely works I have to use my direct tv remote to turn the volume up. Its just awful.
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Review
#1619701 Review #1619701 is a subjective opinion of poster.
Reason of review
Remote
Preferred solution
A different remote

Element Electronics in Carrollton, Texas - Need help setting up cable

I can not program tv for basic cable from the wall jack. It does not give the option of home or retail and only has the hdmi, comp/Av,Tv. Will not run auto scan
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Review
#1618350 Review #1618350 is a subjective opinion of poster.

Element Electronics - Terrible!!!!!

1.0
Details
Stayed on the phone for over half hour for the rep to tell me to buy a new remote on Amazon! Really?
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Review
#1618089 Review #1618089 is a subjective opinion of poster.
Reason of review
Poor customer service
Loss
$50
Preferred solution
Let the company propose a solution

Element Electronics in Tucson, Arizona - Broken pile of ***

1.0
Details
Like the rest tv has sound and no picture. Waste of my time and money and I sincerely hope their company goes bankrupt.
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Review
#1617504 Review #1617504 is a subjective opinion of poster.
Cons
  • Deceptive nature
  • Way they treat their customers
  • Tv will not turn on
Reason of review
Damaged or defective
Loss
$800
Preferred solution
Die in *** I sincerely hate your company.
Tags
  • picture went out
  • Defective Tvs