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I purchased a new 40 inch "digital" Element HD TV and found out that it won't receive a signal without adding a converter. Support says it isn't built with the digital qam tuner. Why does it say it is a digital TV. It says right on the instruction manual that it is a...
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39 comments
Anonymous
#1739883

The problem i over the air digital is different than what the cable companies use. You need a more expensive dual tuner TV, but still there is slight differences in encoding that may still cause issues,.

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Review
#570385 Review #570385 is a subjective opinion of poster.
Reason of review
Damaged or defective
Resolved
3.0
Details
We bought an Element Tv on Black Friday, 2013. Plugged into outlet, sound, but no picture, then nothing. Bought 2nd Element Tv 32 in. screen the week of July 4th, 2014. Played very good until last of Aug. or first of Sept., then good picture, but no sound Called...
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3 comments
Anonymous
#1035636

you helped me decide about not buying their brand.

thank you!!!!!!

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Review
#562180 Review #562180 is a subjective opinion of poster.
Cons
  • Defectiveability
Reason of review
Damaged or defective
Loss
$325
Preferred solution
Full refund
Tags
  • Defective Tvs
Yes same problem tv will not turn on , when it first starting happening I took it as nothing but then every day I came in from work same thing tv will not turn on, remote doesn't work either I stood in push the off on button til it finally comes on, next day same...
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5 comments
Anonymous
#1101992

Same here. Only had mine for a week and i jsut came home and it won't turn on. Simple garbage.

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Review
#544669 Review #544669 is a subjective opinion of poster.
Reason of review
Damaged or defective
Preferred solution
Let the company propose a solution

Element Electronics in Winnsboro South, South Carolina - My tv not working

3.0
Details
Element Electronics - My tv not working
Element Electronics - My tv not working
Element Electronics - My tv not working
Element Electronics - My tv not working
power on my tv not working
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Review
#1631326 Review #1631326 is a subjective opinion of poster.
Pros
  • Coustemer servies
Cons
  • Difficulty of warranty use
  • I think they are not honorable
Reason of review
tv not working
Preferred solution
Full refund
Tags
  • 50 TV

Element Electronics - About warranty

1.0
Details
Element Electronics - About warranty
Element Electronics - About warranty
Element Electronics - About warranty
I've been trying to contact someone and I keep getting foreign languages and no one I can speak with.
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Review
#1664238 Review #1664238 is a subjective opinion of poster.
Cons
  • Poor quality tv
Reason of review
Poor customer service
Loss
$650
Preferred solution
Full refund

Element Electronics - Got somebody with broken english and couldnt understand him

Element Electronics - Got somebody with broken english and couldnt understand him
Element Electronics - Got somebody with broken english and couldnt understand him
Element Electronics - Got somebody with broken english and couldnt understand him
Element Electronics - Got somebody with broken english and couldnt understand him
My new tv say ive got 3 hdmi inputs but only see one
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Review
#1538662 Review #1538662 is a subjective opinion of poster.
Reason of review
Not as described/ advertised
1.0
Details
Element Electronics - TV replacement
Element Electronics companies customer service is extremely terrible! I reported to them over a month ago that one of their tv’s I purchased had malfunctioned without any physical damage as the cause. Well, they still tried to say that it was physical damage and...
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Review
#1677091 Review #1677091 is a subjective opinion of poster.
Cons
  • When it just stoped out of the blue working
  • Quality and service
  • Poor customer service and refusal to issue refund on bad product
Reason of review
Warranty issue
Loss
$400
Preferred solution
Payout check promised
Tags
  • Defective Tvs
  • Element Warranty Deceptive

Element Electronics in Detroit, Michigan - Tv malfunction

5.0
Details
The television is turning off and on by itself without batteries being installed in the remote control.
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Review
#1605567 Review #1605567 is a subjective opinion of poster.
Pros
  • Tv when it worked
Cons
  • When it just stoped out of the blue working
Reason of review
Access/ activation issues
Preferred solution
Deliver product or service ordered
Tags
  • 40 Element TV

Element Electronics - Came home Thursday the 6th and my tv would not turn on.

4.0
Details
Element Electronics - Came home Thursday the 6th and my tv would not turn on.
Element Electronics - Came home Thursday the 6th and my tv would not turn on.
Element Electronics - Came home Thursday the 6th and my tv would not turn on.
Element Electronics - Came home Thursday the 6th and my tv would not turn on.
My tv would not turn on Thursday September 6th. Josephine Singletary 36457 Monroe Crawford Rd. Pearl River, La. 70452
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Review
#1350510 Review #1350510 is a subjective opinion of poster.
Reason of review
Bad quality

Contact Element Electronics Customer Service

Mailing Address:
Element Electronics
392 US Highway 321 Byp N
Winnsboro, South Carolina 29180
United States
Phone:
(888) 842-3577
All Element Electronics Contacts

Latest Question

Element Electronics Questions

Element Electronics in Winnsboro South, South Carolina - Element smart tv not working

1.8
Details
When you turn it on, the red light turns blue and the screen is black and at first was only sound on a black screen now its only black screen and It doesn't even have a year yet! :-(
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Review
#1673116 Review #1673116 is a subjective opinion of poster.
Reason of review
Damaged or defective
Preferred solution
I want a replacement for this tv