Element Electronics Reviews and Complaints
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I purchased a new 40 inch "digital" Element HD TV and found out that it won't receive a signal without adding a converter. Support says it isn't built with the digital qam tuner. Why does it say it is a digital TV. It says right on the instruction manual that it is a...
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Review
Product
Reason of review
Damaged or defective
Element Electronics companies customer service is extremely terrible! I reported to them over a month ago that one of their tv’s I purchased had malfunctioned without any physical damage as the cause. Well, they still tried to say that it was physical damage and...
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Review
Product
Cons
- When it just stoped out of the blue working
- Does not stand behind product
- Poor customer service and refusal to issue refund on bad product
Reason of review
Warranty issue
Loss
$400
Preferred solution
Payout check promised
Tags
Element Electronics in Storm Lake, Iowa - I have a 19 in element tv and the screen is black but there is sound coming out of it
the TV was working turned it off turned it back on and the screen was black but there was still sound.
Review
Element Electronics in Storm Lake, Iowa - I have a 19 in element tv and the screen is black but there is sound coming out of it
Tv screen was working turned it off and the came home and turned it on and the screen stayed blsck snd only sound would come through
Review
Element Electronics in Winnsboro South, South Carolina - Element smart tv not working
When you turn it on, the red light turns blue and the screen is black and at first was only sound on a black screen now its only black screen and It doesn't even have a year yet! :-(
Review
Service
Reason of review
Damaged or defective
Preferred solution
I want a replacement for this tv
Element Electronics - Tv stuck and cannot watch
La tv por el momento solo se oye no se vez ¿Cuál es el problema? Tengo poco tiempo con este televisor para que este causando esa serie de problema mas o menos 8 meses. Por que no se
Review
Pros
- Nunca es usado esa marca
- Primera vez que la compro
Reason of review
Damaged or defective
Loss
$165
Preferred solution
Deliver product or service ordered
Tags
Element Electronics - Can’t program channels
With Element phone tech was able to have tv re programmed and re scan and got some local channels.
Review
Reason of review
Good customer service
Element Electronics in Olympia, Washington - Element TVs are worthless
1st TV the picture went out withing less than a year. 2nd TV 3 months old and won't turn on
Review
Element Electronics in Oakland, California - Remote not working
No answer, we need a return call please
Review
Reason of review
No customer service answered
Element Electronics - About warranty
I've been trying to contact someone and I keep getting foreign languages and no one I can speak with.
Review
Cons
- Poor quality tv
Reason of review
Poor customer service
Loss
$650
Preferred solution
Full refund
Element Electronics - Tv screen has no picture but i get sound how can i fix this
The tv might have been dropped or banged around during a recent move. When i plugged it in sound worked but the screen was dark with no pictures
Review
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The problem i over the air digital is different than what the cable companies use. You need a more expensive dual tuner TV, but still there is slight differences in encoding that may still cause issues,.