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I purchase a element 50" smart tv at Target with a warranty, after a few months all my apps stopped working, I called element to see what they can do because i had the warranty. I got the run arounds about the receipt, they wanted pics of the tv then i sent them and...
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2.5
#1143054
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Element Electronics - Defect in TV I purchased
Hello my name is Shawn Taylor. I purchased an Element TV four years ago at Wal-Mart on black friday. All has been well until just recently. I came home from vacation and found out my TV has a tear right down the middle fron the inside. I have never dropped my...
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h.kitchener
h.kitchener

You should be grateful the thing lasted 4 years given the unreliability of the brand. Count yourself lucky and buy a new telly, altho if you want one to last longer buy a majo...

#1138032
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Did not help when initially contacted. Have been unable to connect with them a 2nd time. Cannot get wifi or T Mobile hot spot to get the tv to get Netflix. Waiting for Element to get back with us takes too long and when they finally do call, we are immediately...
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h.kitchener
h.kitchener

Don't worry---by the time you ever get thru to Element the telly will most likely break anyway, given the utter unreliability of their sets. Best to buy a name brand telly lik...

1.8
I didn't like
  • Customer service
#1137819
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Element Electronics - When you trying save money and get ***

Element Electronics
#1147317
1.7
Details
Horrible.. bought the TV less than a month ago and all of sudden received a software upgrade error with blue screen in the background. Tech support told me that there was nothing they can do !!!!! Less than a month ago! Headed to Target to get a new thank God for Target protection plan because y'all ain't ***
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Exchange, Refund and Cancellation Policy
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Element Electronics - Updates then freezes

Element Electronics
#1146543
Tv said it updating then once finishes it has the element logo on screen and cant do anything!
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Element Electronics - Power cord replacement

Element Electronics
#1144997
4.3
Details
My dog ate the cord and I need a replacement
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Element Electronics - Horrible

Element Electronics
#1143318
1.0
Details
My television volume is not working
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Diversity of Products or Services
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In first want to say that I love the TV itself. The TV stopped coming on. I called the Warranty company first who directed me to the manufacturer. I sent skill the needed documents right away. I have been exchanging emails since 10/7. . First it was the TV did not read...
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2.8
#1133092
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I have a 60" Element flat screen tv for a couple months now it has been unable to turn on right away. At first id go to turn it on and it would just take a few tries after a couple weeks the Red light started dimming out when id go to push power the tv wont turn on...
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h.kitchener
h.kitchener

The main problem is that it is an Element brand telly---not the most reliable, altho cheaper to buy than most. The old saying "you get what you pay for" applies. You might do ...

#1115781
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I called your customer service to find out why my TV would not turn on. I completely understand people being busy, so after being on hold for 30 minutes, the customer service agent said he couldn't hear me for the feedback, would I please hang up and call back. I did...
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3.4
Winnsboro, South Carolina
I liked
  • Quality is great except for the on and off control
#1097672
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The sound for Channel 27 1 comes on and off momentarily especially after commercial
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Anonymous
George Summer

I am having the same trouble, sound cuts in and out on a particular channel. TV works fine on other channels usually. Then also when I try to increase the sound the volume ba...

3.5
#1093877
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Tv is 2 years old, and of course, the warranty is expired. Turned it on tonight and a hissing sound and thick smoke began POURING out of the back of the tv. Set off all the smoke detectors in the house. It fried itself and almost caught our house on fire. Smells...
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1.0
Winnsboro, South Carolina
#1091956
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Golden Advice: If you buy one of their products, just consider it a roll of the dice. If you lose (the product fails), CUT YOUR LOSSES and just buy a replacement. DO NOT waste your time calling or exchanging emails with customer / warranty support. Their warranty /...
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1.7
I liked
  • Price
I didn't like
  • Quality and service
#1091239
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Contact Element Electronics

Mailing Address:
Element Electronics
10909 Valley View Rd
Eden Prairie, MN 55344-3730
Phone:
(888) 338-5666
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Since I got it, my element 55 inch has had HDMI ports that decide for themselves if they want to work. All of my devices play properly on my other tv, but if I plug them into the element, my PS4, Xbox, 360, computer, and cable box usually don't give off video, although...
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1.8
I didn't like
  • Putting in a ton of effort to use my tv
#1090270
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