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I purchased a new 40 inch "digital" Element HD TV and found out that it won't receive a signal without adding a converter. Support says it isn't built with the digital qam tuner. Why does it say it is a digital TV. It says right on the instruction manual that it is a...
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39 comments
Anonymous
#1739883

The problem i over the air digital is different than what the cable companies use. You need a more expensive dual tuner TV, but still there is slight differences in encoding that may still cause issues,.

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Review
#570385 Review #570385 is a subjective opinion of poster.
Reason of review
Damaged or defective
1.0
Details
Element Electronics - TV replacement
Element Electronics companies customer service is extremely terrible! I reported to them over a month ago that one of their tv’s I purchased had malfunctioned without any physical damage as the cause. Well, they still tried to say that it was physical damage and...
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Review
#1677091 Review #1677091 is a subjective opinion of poster.
Cons
  • When it just stoped out of the blue working
  • Does not stand behind product
  • Poor customer service and refusal to issue refund on bad product
Reason of review
Warranty issue
Loss
$400
Preferred solution
Payout check promised
Tags
  • Defective Tvs
  • Element Warranty Deceptive

Element Electronics in Storm Lake, Iowa - I have a 19 in element tv and the screen is black but there is sound coming out of it

the TV was working turned it off turned it back on and the screen was black but there was still sound.
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Review
#1676032 Review #1676032 is a subjective opinion of poster.

Element Electronics in Storm Lake, Iowa - I have a 19 in element tv and the screen is black but there is sound coming out of it

Tv screen was working turned it off and the came home and turned it on and the screen stayed blsck snd only sound would come through
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Review
#1675567 Review #1675567 is a subjective opinion of poster.

Element Electronics in Winnsboro South, South Carolina - Element smart tv not working

1.8
Details
When you turn it on, the red light turns blue and the screen is black and at first was only sound on a black screen now its only black screen and It doesn't even have a year yet! :-(
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Review
#1673116 Review #1673116 is a subjective opinion of poster.
Reason of review
Damaged or defective
Preferred solution
I want a replacement for this tv

Element Electronics - Tv stuck and cannot watch

4.6
Details
La tv por el momento solo se oye no se vez ¿Cuál es el problema? Tengo poco tiempo con este televisor para que este causando esa serie de problema mas o menos 8 meses. Por que no se
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Review
#1671759 Review #1671759 is a subjective opinion of poster.
Pros
  • Nunca es usado esa marca
  • Primera vez que la compro
Reason of review
Damaged or defective
Loss
$165
Preferred solution
Deliver product or service ordered
Tags
  • E2Sw3918

Element Electronics - Can’t program channels

4.2
Details
With Element phone tech was able to have tv re programmed and re scan and got some local channels.
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Review
#1671240 Review #1671240 is a subjective opinion of poster.
Reason of review
Good customer service

Element Electronics in Olympia, Washington - Element TVs are worthless

1.0
Details
1st TV the picture went out withing less than a year. 2nd TV 3 months old and won't turn on
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Review
#1670646 Review #1670646 is a subjective opinion of poster.

Element Electronics in Oakland, California - Remote not working

No answer, we need a return call please
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Review
#1666587 Review #1666587 is a subjective opinion of poster.
Reason of review
No customer service answered

Element Electronics - About warranty

1.0
Details
Element Electronics - About warranty
Element Electronics - About warranty
Element Electronics - About warranty
I've been trying to contact someone and I keep getting foreign languages and no one I can speak with.
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Review
#1664238 Review #1664238 is a subjective opinion of poster.
Cons
  • Poor quality tv
Reason of review
Poor customer service
Loss
$650
Preferred solution
Full refund

Contact Element Electronics Customer Service

Mailing Address:
Element Electronics
392 US Highway 321 Byp N
Winnsboro, South Carolina 29180
United States
Phone:
(888) 842-3577
All Element Electronics Contacts

Latest Question

Element Electronics Questions

Element Electronics - Tv screen has no picture but i get sound how can i fix this

The tv might have been dropped or banged around during a recent move. When i plugged it in sound worked but the screen was dark with no pictures
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Review
#1663459 Review #1663459 is a subjective opinion of poster.