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I am having an identical issue on a 60...green lines...sent pics over and over...told me to recycle at bestbuy but ours won't take anything over 32 inches...bought useless warranty from Walmart...now they want me to mail to a recycle center...even though there are several identical models on the floor at Walmart as we speak...and they say they will not reimburse tax or warranty money...after I send my tv to a recycle center I am supposed to trust this company to do the right thing and wait 6-8 weeks for refund...no one ever returns calls regardless of method of contact...third party phone operators on support number are a total waste of time...Would love to talk to a real decision maker at the company...all they have to do is call my local Walmart and arrange a swap...oh and TV is only 8 months old

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