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Element Electronics in Winnsboro South, South Carolina - My tv not working

3.0
Details
Element Electronics - My tv not working
Element Electronics - My tv not working
Element Electronics - My tv not working
Element Electronics - My tv not working
power on my tv not working
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Review
#1631326 Review #1631326 is a subjective opinion of poster.
Product
Element Electronics Tv
Pros
  • Coustemer servies
Cons
  • Difficulty of warranty use
  • I think they are not honorable
Reason of review
tv not working
Preferred solution
Full refund
Tags
  • 50 TV

Element Electronics in Winnsboro South, South Carolina - My tv not working

Element Electronics - My tv not working
power on tv not woring
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Review
#1628611 Review #1628611 is a subjective opinion of poster.
Product
Element Electronics Tv
Reason of review
Bad quality
Tags
  • 50 TV
I need to talk to a human
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1 comment
h.kitchener
#1735142

Good luck on talking to customer service---or anyone who is willing to really help you. Face the fact that you bought an unreliable, but cheap telly, probably from Walmart or some other big box store.

However, read your manual that came with the telly and if no help do a web search with the terms describing the name Element and what the problem with it is. someone may also have had the same problem. You might also first try totally disconnecting the power by pulling the plug, waiting 5 minutes or so and then plugging it back in and see if the set fires up. You will have to reset the channels, etc.

as pulling the plug takes it back to factory settings. Just because the set is turned off doesn't mean it isn't drawing power---it is---and the only way to "reboot" it is to pull the plug from the wall.

Review
#1628364 Review #1628364 is a subjective opinion of poster.
Product
Element Electronics Tv
I want a new tv or it to be fixed I haven’t even had it for a year
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1 comment
Anonymous
#1719079

Hi there! Our customer experience team can absolutely help you troubleshoot this!

If there is still an issue after the troubleshooting process, they can also start a warranty claim for you. I would suggest starting a chat with them directly on our website – www.elementelectronics.com.

Review
#1586711 Review #1586711 is a subjective opinion of poster.
Product
Element Electronics Tv
Reason of review
Bad quality

Element Electronics in Decatur, Georgia - Screen went blank on tv

Screen blank on apps. No Netflix working
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Review
#1582098 Review #1582098 is a subjective opinion of poster.
Product
Element Electronics Tv
Reason of review
Bad quality

Element Electronics in Gainesville, Florida - Lost remote need to change input

Lost remote, I need to change input on tv. I’m using controls on the tv but there is no select button so I just am stuck scrolling through the input options.
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Review
#1573900 Review #1573900 is a subjective opinion of poster.
Product
Element Electronics Tv
Reason of review
Help with product
Preferred solution
Let the company propose a solution
The tv was working fine...I came in from work last week (6/25/2019) I turn the tv on to watch the news, and the screen didn't come in. I called and had the run around about trying to see how to either get a new tv or what??? its the only tv in the house so kinda makes...
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2 comments
Anonymous
#1709959

It is under a year warranty from date of p. and u right I never bought a element tv before.

after I bought it I was wanting to return it! but didn't feel like driving 1 hr away again.. Now I wish I DID!!! maybe they will replace It.

I called the company they emailed me some steps to show it isn't working.. im waiting on a email now to move forward.

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Review
#1572886 Review #1572886 is a subjective opinion of poster.
Product
Element Electronics Tv
Pros
  • First time buying an element 50 tv
Cons
  • Not sure yet
Reason of review
Bad quality
Loss
$289
Preferred solution
Deliver product or service ordered

Element Electronics - Pissed off

The TV I had bought 3 months ago came with no screws for the legs and I didn't realize it needed screws until the TV fell and busted the screen while I was gone. I have Ms and my vision is very bad and I I didn't see any screws in the TV box so I didn't know it required then.
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Review
#1559088 Review #1559088 is a subjective opinion of poster.
Product
Element Electronics Tv
Reason of review
Bad quality

Element Electronics - Got somebody with broken english and couldnt understand him

Element Electronics - Got somebody with broken english and couldnt understand him
Element Electronics - Got somebody with broken english and couldnt understand him
Element Electronics - Got somebody with broken english and couldnt understand him
Element Electronics - Got somebody with broken english and couldnt understand him
My new tv say ive got 3 hdmi inputs but only see one
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Review
#1538662 Review #1538662 is a subjective opinion of poster.
Product
Element Electronics Tv
Reason of review
Not as described/ advertised

Contact Element Electronics Customer Service

Mailing Address:
Element Electronics
392 US Highway 321 Byp N
Winnsboro, South Carolina 29180
United States
Phone:
(888) 842-3577
All Element Electronics Contacts

Element Electronics in Pahrump, Nevada - Tv i bought is going out and not even 4 minths old

I contacted walmart i bought the tv jan 9,2019 they said the warrenty is up i mean *** its not even 4 months old i am a disabl3d vet i dont havt tons of money to keep buying tv,s
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Review
#1522634 Review #1522634 is a subjective opinion of poster.
Product
Element Electronics Tv
Reason of review
Warranty issue