Product: Element Electronics Customer Care Clear all filters (25 of 25 reviews match)
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Element Electronics - Terrible!!!!!

1.0
Details
Stayed on the phone for over half hour for the rep to tell me to buy a new remote on Amazon! Really?
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Review
#1618089 Review #1618089 is a subjective opinion of poster.
Service
Element Electronics Customer Care
Reason of review
Poor customer service
Loss
$50
Preferred solution
Let the company propose a solution

Element Electronics - Tv code

5.0
Details
Representative suggest that I purchase a firestick ir roku
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Review
#1580046 Review #1580046 is a subjective opinion of poster.
Service
Element Electronics Customer Care
Reason of review
Good customer service

Element Electronics in Saint Louis, Missouri - Not resolved

4.0
Details
Not able to send out a replacement for remote advise to check amazon and few other sites
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Review
#1566745 Review #1566745 is a subjective opinion of poster.
Service
Element Electronics Customer Care
Reason of review
Not able to get remote replacement

Element Electronics in Hillsboro, Wisconsin - Lost connection would like a call back

Want some help with my tv
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Review
#1479232 Review #1479232 is a subjective opinion of poster.
Service
Element Electronics Customer Care
Reason of review
Poor customer service

Element Electronics in Trenton, New Jersey - ***

The customer service rep told me to call another number that told me they do not do anything with customer support and for me to go online and if there was anything I needed from them to leave a voice message. NOT HAPPY!!!
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Review
#1469824 Review #1469824 is a subjective opinion of poster.
Service
Element Electronics Customer Care
Reason of review
Poor customer service

Element Electronics - This is the worst customer service I’ve ever had I can’t get anyone on the phone I will never buy another element product

This is the worst customer service I’ve ever had I can’t get anyone on the phone I will never buy another element productAll I want is a new remote for my damn TV and I got to go to the active God to get somebody and can’t even get anybody on the phone
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Review
#1440721 Review #1440721 is a subjective opinion of poster.
Service
Element Electronics Customer Care
Reason of review
Poor customer service

Element Electronics in West Des Moines, Iowa - Hook up wireless headphones

1.0
Details
I cant understand the person. I have a loss of hearing . I Only speak American ENGLISH.
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Review
#1408572 Review #1408572 is a subjective opinion of poster.
Service
Element Electronics Customer Care
Reason of review
Poor customer service

Element Electronics in Chicago, Illinois - Trouble customer service with my tv

1.5
Details
My TV burned up and want come on to troubleshoot and I have only had this set for 8 months and now I'm going to have to buy another tv well it's not going to be an element of any kind you have lost my family and myself as customers good Reddits and have a *** day
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Review
#1399428 Review #1399428 is a subjective opinion of poster.
Service
Element Electronics Customer Care
1.0
Details
My TV HDMI wouldn't work and I sent it back. They said it could take 2 weeks to resolve my issue so I bought another TV. The next day the said my TV was shipped to me. I told them what I had done and asked them if I could send it back. It is now sitting in a closet,...
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Review
#1394200 Review #1394200 is a subjective opinion of poster.
Service
Element Electronics Customer Care
Reason of review
Poor customer service
Loss
$89
Preferred solution
Full refund

Contact Element Electronics Customer Service

Mailing Address:
Element Electronics
392 US Highway 321 Byp N
Winnsboro, South Carolina 29180
United States
Phone:
(888) 842-3577
All Element Electronics Contacts

Element Electronics in Lafayette, Louisiana - Poorly

They act like they didn't here me
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Review
#1369226 Review #1369226 is a subjective opinion of poster.
Service
Element Electronics Customer Care