Element Electronics Phone Numbers and Emails

Toll-Free Number:

  • (888) 842-3577
    U.S. customers

Customer Service:

  • (888) 670-6818
    Canadian French Customers

Element Electronics Email:

Customer Service
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Claim Your Business

Contact Information

Element Electronics Website:

Element Electronics Help Center:

Corporate Office Address:

Element Electronics
392 US Highway 321 Byp N
Winnsboro, South Carolina 29180
United States


(952) 697-0037

Element Electronics Customer Service Reviews

1.7 / 5
Michael D Xus
My TV will not turn on

Horrible customer service waited for 25 min to talk to someone to think issues were solved to come amd find out they weren't asked to speak to manger he...

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They won't hold up to their own terms and conditions

I bought a 65 inch smart TV on black Friday last year. Last month it completely went black. I contacted the company sent them all requested paperwork, 3 weeks...

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Summary of Element Electronics Customer Service Calls

05:19 AVG CALL

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Element Electronics?

Product/ Service Question:

  • “My tv won't connect to the internet”
  • “Tv Not working”
  • “My tv control doesn't work”

Request for Information Question:

  • “I need to talk to a person”
  • “How to auto scan for channelsHow to program local channels”
  • “I have questions”

Return/ Replace Question:

  • “Replacement remote”
  • “Cant return t.v”
  • “I need a replacement for my 70" Element TV that will not turn on.”

Shipping and Delivery Question:

  • “Screw size”
  • “My local cgannels are not coming in”
  • “Unable to get the TV to work”

Account Question:

  • “I wanna put new email and password for my Roku account”
  • “Password Won’t work”
  • “Forgotten parental control password”

Staff Question:

  • “Pricing for service call to my house”
  • “To start new service”
  • “Want to Know if I buy this product today is customer service available”

Activation/ Cancellation Question:

  • “Activate my tv”
  • “Tv won't activate”
  • “To get a code to activate TV”

Refund Question:

  • “Refund”

Employment Question:

  • “Employment”
  • “Element ELEFW248 24" 720p 60Hz LED HDTV”

Cards Question:

  • “Trying to get my tv fixed. You ask for credit card info and I gave it to you but my credit card companies declined as a fraudulent charge”

Website/ Application Question:

  • “App”

Other Question:

  • “Update url”
  • “TV won't let me download my apps”
  • “Cannot rester my tv”



Online store Element Electronics distributes a wide range of products: Element TV's, Element TV's with JBL and assembled in Detroit LCD and LED TV's. All devices are categorized by the screen size, beginning from 19 and finishing with more than 50 inches. Accessories (for example, earphones) are also included into the product line of the company. Nowadays the products are available in such well-known supermarkets as Target, Walmart and Costco. The clients can register all their purchased items on the official site in order to achieve timely updates and new information. Besides, the users can share personal photos and communicate on the corporate Internet page of Element Electronics. Twitter and Facebook are those social networks where the described firm owns profiles. “Green” manufacture is the key factor which is followed in all company's strategies.

Element Electronics reviews and complaints

Element Electronics is ranked 360 out of 2075 in Appliances and Electronics category

Area Served

USA, Worldwide

Payment Methods


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