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Contact Element Electronics Customer Service

How to Reach a Person at Element Electronics

Verified Contact Information

Toll-Free Number:

  • 1-888-842-3577
    U.S. customers
Call Now

Customer Service:

  • 1-888-670-6818
    Canadian French Customers

Customer Service:

customerservice@elementelectronics.com
Send Message

Element Electronics Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
Most Popular Element Electronics Phone Number
1 (888) 842-3577
Average Hold Time
00:02:03
Average Calls duration
6 minutes
Most Popular Element Electronics Email Address
customerservice@elementelectronics.com
Element Electronics Live Agent Availability
20% of callers successfully reach a real person
Issue Resolution Rate
Low (12% reported full resolution)
View full overview

How to Contact Element Electronics?

Most Popular Number:

(888) 842-3577
U.S. customers
Total calls: 2 497 Issues resolved: 75 Last call: Jul 15, 2026

Element Electronics customer service phone number is 888-842-3577. This is a toll-free line for US customers. The support line for Canadian French customers is 888-670-6818. Element Electronics support agents are always ready to assist you with available products, order management and billing, shipping and delivery, tell you more about discounts and special offers, and more. If you choose to contact Element Electronics customer care via phone, make sure to have your full name, phone number and email ready so that the company representative can locate you in the database. The least busy day to call the company is Saturday while Mondays usually have a high volume of calls.

In case of non-urgent issues and inquiries, customers can reach out to the company via email. Element Electronics email is customerservice@elementelectronics.com. For more convenience, customers can submit their messages directly on the Element Electronics website.

Element Electronics headquarters is located in South Carolina. Element Electronics corporate address is Element Electronics, 392 US Highway 321 Byp N, Winnsboro, South Carolina 29180, United States. Feel free to send your letters and documents to this address if you need to reach out to the company via regular mail. Besides its main office, Element Electronics has additional branches in Minnesota and Arkansas.

Element Electronics website allows reaching out to the support team via live chat and via online inquiry form. If you want to fill out the form, click the “Contact Us” button in the top right corner of the page and then select the reason for your inquiry (choose from support, general, media and retailer inquiries). After that, fill out an online form and submit your message.
To activate Element Electronics live chat, click the chat icon in the lower right corner of the page.

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Contact Information

Element Electronics Website:

Element Electronics Help Center:

Corporate Office Address:

Element Electronics
392 US Highway 321 Byp N
Winnsboro, South Carolina 29180
United States

Fax:

(952) 697-0037

Summary of Element Electronics Customer Service Calls

3.5K TOTAL
CALLS
05:16 AVG CALL
DURATION
12% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Element Electronics?

Product/ Service Question:

  • “Technical support”
  • “My tv come on but I can’t watch anything cause my remote want work I lost the original one I got a replacement remote but I still can’t get pass the pair the remote part”
  • “No signal on tv cant use hdmi mode”

Request for Information Question:

  • “Help with set up”
  • “How to set up TV for antenna”
  • “I have a question about putting a refrigerator in a garage”

Return/ Replace Question:

  • “Compatible replacement remote controllers”
  • “About to return both brand you dumb tvs cause they will not connect to my perfect wifi I have reset everything 10 times now what a joke!”
  • “Order replacement remote”

Shipping and Delivery Question:

  • “Have NOT received my paid for part!”
  • “Screw size”
  • “My local cgannels are not coming in”

Account Question:

  • “Can't unlock channel lock on tv”
  • “Can’t unlock tv”
  • “To see what a code is for a universal remote for a Element TV”

Website/ Application Question:

  • “I can't download any apps on my TV”
  • “Can’t download apps”
  • “TV won't let me download my apps”

Activation/ Cancellation Question:

  • “Activation code”
  • “Someone put my TV remote to Bluetooth to activate my TV and it was never on Bluetooth to activate it. I never use Bluetooth and anything I was looking at TV one night and I realized when I went in the settings the Bluetooth was on so I turned the Blu”
  • “I want to cancel my order”

Staff Question:

  • “No service after auto scan”
  • “Pricing for service call to my house”
  • “To start new service”

Refund Question:

  • “Refund”

Employment Question:

  • “Employment”
  • “Element ELEFW248 24" 720p 60Hz LED HDTV”

Payments and Charges Question:

  • “Payment”

Cards Question:

  • “Trying to get my tv fixed. You ask for credit card info and I gave it to you but my credit card companies declined as a fraudulent charge”

Other Question:

  • “Payed for a part i haven't recieved”
  • “For some apparent reason someone put my remote on Bluetooth to operate my television and my TV was never set up with Bluetooth to run it so when I realized the Bluetooth was on on my TV when I turn the Bluetooth off all of a sudden I can't use my rem”
  • “Tv is pos”

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