Contact Information

Element Electronics Phone Numbers

Toll-Free Number:

  • (888) 842-3577 U.S. customers

Customer Support:

  • (888) 670-6818 Canadian French Customers
  • (888) 842-3577 U.S. customers
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Element Electronics Chat:

Element Electronics Email:

Corporate Office Address:

Element Electronics
392 US Highway 321 Byp N
Winnsboro, South Carolina 29180
United States


(952) 697-0037

Help in Social Networks:

Summary of Element Electronics Customer Service Calls

2005 TOTAL
05:19 AVG CALL

Top Reasons of Customers Calls

Consumers Call the Most From

Customers Contact Element Electronics to Ask about:

Product/ Service Question:

  • “Broke tv”
  • “My tv broke for no reason”
  • “Leg fell of of T v i brought about 5 months ago and broke how do i get it replaced”

Request for Information Question:

  • “How to download app”
  • “Tv messed up checking warranty”
  • “How to”

Return/ Replace Question:

  • “To return a tv”
  • “Replacement remote”
  • “Screen replacement”

Staff Question:

  • “Tv says connected, no internet already did troubleshooting with my provider for internet services and it’s working fine.”
  • “Want to Know if I buy this product today is customer service available”
  • “Tech supporte”

Refund Question:

  • “Refund”

Shipping and Delivery Question:

  • “Missing tv stand in box”
  • “Cannot get the internet connected”
  • “Did not receive remote with new tv purchase”

Activation/ Cancellation Question:

  • “Activate my tv” , Review # 1489947
  • “To get a code to activate TV”

Website/ Application Question:

  • “App”

Account Question:

  • “Forgotten parental control password”

Other Question:

  • “Tech problems”
  • “Coaxical connector”
  • “Missing tv stand in box”

Element Electronics Rating Stats

2.0 out of 5 stars
based on 310 reviews
See all 633 reviews

Rating trend


Element Electronics Return Policy
Element Electronics Delivery Policy
Element Electronics Warranty
Element Electronics Terms of Service
Element Electronics Privacy Policy
This Privacy Policy does not apply to third party apps or other software that may be included on Company's devices (i.e. When using a third party app or software included on Element Electronics's' devices, The Client should consult the privacy policy for that app or software. Third party apps may collect and share viewer data in ways that are different from Element's practices outlined in this Privacy Policy. The Company collect information in several ways. Some of the information Element Electronics collect is personal to The User of Website Other information is anonymous. A number of Element Electronics's' Services enable users to create accounts or profiles. When The User of company services register The Client's product on Element Electronics's' Website, collect The Customer's contact information along with model number, serial number, proof of purchase, date of purchase and retailer. Element Electronics collect the information listed above directly from The User when The Client submit it.
Element Electronics FAQ
Most issues encountered with the set up of a new television or sound bar can be addressed by reviewing The User's Owners Manual or by reviewing the Frequently Asked Questions (FAQs) noted below. Q: Company's television won't power on. A: Make sure The Customer's power cord is firmly plugged into both the back of the TV and the power outlet. If The Customer are trying to turn on The Customer's TV using the remote control, make sure The User of company services are using new batteries and that they are inserted properly. Q: When I turn off Element Electronics's' television, there is a white flash on the screen. Yes, this is normal. That is the LCD backlight powering down. Q: I only see a blue screen when I turn on the TV. Q: I'm trying to set up Company's cable/satellite remote to work with Element Electronics's' television. Please refer to The Customer's corresponding remote control guide. Q: I want to pair Element Electronics's' universal remote to Company's Element TV.
Top Element Electronics Services

Customer Care, Technical Support, Shipping Service

Top Element Electronics Products

Tv, Elefw408 Tv, Elefw328 Tv

Element Electronics Pros and Cons

Pros: Price, Tv when it worked, Picture, When it worked, So far ok

Cons: Poor customer service, Poor product, Poor product and customer service, I think they are not honorable, Difficulty of warranty use


Online store Element Electronics distributes a wide range of products: Element TV's, Element TV's with JBL and assembled in Detroit LCD and LED TV's. All devices are categorized by the screen size, beginning from 19 and finishing with more than 50 inches. Accessories (for example, earphones) are also included into the product line of the company. Nowadays the products are available in such well-known supermarkets as Target, Walmart and Costco. The clients can register all their purchased items on the official site in order to achieve timely updates and new information. Besides, the users can share personal photos and communicate on the corporate Internet page of Element Electronics. Twitter and Facebook are those social networks where the described firm owns profiles. “Green” manufacture is the key factor which is followed in all company's strategies.

Element Electronics reviews and complaints

Element Electronics is ranked 205 out of 2885 in Appliances and Electronics category

Area Served

USA, Worldwide

Payment Methods


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