Element Electronics Phone Numbers and Emails

Toll-Free Number:

  • (888) 842-3577
    U.S. customers

Customer Service:

  • (888) 670-6818
    Canadian French Customers
  • (888) 842-3577
    U.S. customers

Element Electronics Email:

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Element Electronics Contact Information

Element Electronics Website:

Element Electronics Online Chat:

Corporate Office Address:

Element Electronics
392 US Highway 321 Byp N
Winnsboro, South Carolina 29180
United States

Fax:

(952) 697-0037
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Element Electronics Rating Based on 368 Reviews

Rating details

2.2
more details
Product or Service Quality
Customer service
Price Affordability
Diversity of Products or Services

Rating stats

Rating trend

Summary of Element Electronics Customer Service Calls

2.8K TOTAL
CALLS
05:19 AVG CALL
DURATION
14% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Element Electronics Customer Service?

Product/ Service Question:

  • “Remote control broke”
  • “Tv won’t connect to the Netflix”
  • “Tv is not working won’t connect”

Request for Information Question:

  • “About my Flat screen TV”
  • “How to hook phone to TV to show movies”
  • “Dont have remote to brighten tv...how do i brighten”

Return/ Replace Question:

Shipping and Delivery Question:

  • “Picture or sound not coming on”
  • “Need size of screw used for 55" tv stand”
  • “Cannot get the internet connected”

Staff Question:

  • “Pricing for service call to my house”
  • “To start new service”
  • “Want to Know if I buy this product today is customer service available”

Account Question:

  • “Forgotten parental control password”
  • “Received an email from regarding the warranty and It is not allowing me to set the password and continue”
  • “Someone elses email and password are in my tv”

Refund Question:

  • “Refund”

Activation/ Cancellation Question:

  • “Tv won't activate”
  • “Activate my tv”
  • “To get a code to activate TV”

Employment Question:

  • “Element ELEFW248 24" 720p 60Hz LED HDTV”

Website/ Application Question:

  • “App”

Other Question:

  • “I able to use my personal hot spot”
  • “Tv has no picture”
  • “Black screen”

About

Element Electronics Return Policy
To read more: https://www.elementelectronics.com/shipping-and-return-policy/
Element Electronics Delivery Policy
To read more: https://www.elementelectronics.com/shipping-and-return-policy/
Element Electronics Warranty
To read more: https://www.elementelectronics.com/support/warranties/
Element Electronics Terms of Service
To read more: https://www.elementelectronics.com/terms-of-service/
Element Electronics Privacy Policy
This Privacy Policy does not apply to third party apps or other software that may be included on Company's devices (i.e. When using a third party app or software included on Element Electronics's' devices, The Client should consult the privacy policy for that app or software. Third party apps may collect and share viewer data in ways that are different from Element's practices outlined in this Privacy Policy. The Company collect information in several ways. Some of the information Element Electronics collect is personal to The User of Website Other information is anonymous. A number of Element Electronics's' Services enable users to create accounts or profiles. When The User of company services register The Client's product on Element Electronics's' Website, www.elementelectronics.com collect The Customer's contact information along with model number, serial number, proof of purchase, date of purchase and retailer. Element Electronics collect the information listed above directly from The User when The Client submit it.
To read more: https://www.elementelectronics.com/privacy-policy/
Element Electronics FAQ
Most issues encountered with the set up of a new television or sound bar can be addressed by reviewing The User's Owners Manual or by reviewing the Frequently Asked Questions (FAQs) noted below. Q: Company's television won't power on. A: Make sure The Customer's power cord is firmly plugged into both the back of the TV and the power outlet. If The Customer are trying to turn on The Customer's TV using the remote control, make sure The User of company services are using new batteries and that they are inserted properly. Q: When I turn off Element Electronics's' television, there is a white flash on the screen. Yes, this is normal. That is the LCD backlight powering down. Q: I only see a blue screen when I turn on the TV. Q: I'm trying to set up Company's cable/satellite remote to work with Element Electronics's' television. Please refer to The Customer's corresponding remote control guide. Q: I want to pair Element Electronics's' universal remote to Company's Element TV.
To read more: https://www.elementelectronics.com/support/faq/
Top Element Electronics Services

Customer Care, Technical Support, Shipping Service

Top Element Electronics Products

Tv, Elefw408 Tv, Elefw328 Tv

Element Electronics Pros and Cons

Pros: Price, Picture, When it worked, Tv when it worked, Was good when working

Cons: Poor customer service, Poor product, Poor product and customer service, I think they are not honorable, Difficulty of warranty use

Summary

Online store Element Electronics distributes a wide range of products: Element TV's, Element TV's with JBL and assembled in Detroit LCD and LED TV's. All devices are categorized by the screen size, beginning from 19 and finishing with more than 50 inches. Accessories (for example, earphones) are also included into the product line of the company. Nowadays the products are available in such well-known supermarkets as Target, Walmart and Costco. The clients can register all their purchased items on the official site in order to achieve timely updates and new information. Besides, the users can share personal photos and communicate on the corporate Internet page of Element Electronics. Twitter and Facebook are those social networks where the described firm owns profiles. “Green” manufacture is the key factor which is followed in all company's strategies.

Element Electronics reviews and complaints

Element Electronics is ranked 228 out of 2023 in Appliances and Electronics category

Area Served

USA, Worldwide

Payment Methods

MasterCardVISA

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