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I want a new tv or it to be fixed I haven’t even had it for a year
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1 comment
Anonymous
#1719079

Hi there! Our customer experience team can absolutely help you troubleshoot this!

If there is still an issue after the troubleshooting process, they can also start a warranty claim for you. I would suggest starting a chat with them directly on our website – www.elementelectronics.com.

Review
#1586711 Review #1586711 is a subjective opinion of poster.
Reason of review
Bad quality
Movers broke off both feet. I want to bu new ones. WalMart does not sell them.
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1 comment
Anonymous
#1719082

Hi there! Our customer experience team can absolutely help you with this! I would suggest starting a chat with them directly on our website – www.elementelectronics.com.

Review
#1583818 Review #1583818 is a subjective opinion of poster.
Reason of review
No one is emailing me or I 've been on hold for a long time
Loss
$20

Element Electronics in Decatur, Georgia - Screen went blank on tv

Screen blank on apps. No Netflix working
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Review
#1582098 Review #1582098 is a subjective opinion of poster.
Reason of review
Bad quality

Element Electronics in The Bronx, New York - Ineed a remote control for my tv

I need a new remote for my tv please.
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Review
#1580199 Review #1580199 is a subjective opinion of poster.
Reason of review
Return, Exchange or Cancellation Policy
Preferred solution
Deliver product or service ordered

Element Electronics - Tv code

5.0
Details
Representative suggest that I purchase a firestick ir roku
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Review
#1580046 Review #1580046 is a subjective opinion of poster.
Reason of review
Good customer service
Element Electronics - Customer service sucks
I bought a 40 inch element TV three years ago from Walmart, brand new in the box. I bought a three year warranty on it. Yesterday my TV just up snd stops working, it went black and was struck on one channel. Today is July 4 2019, the warranty ended march 4 2019! How's...
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Review
#1576553 Review #1576553 is a subjective opinion of poster.
Pros
  • When it worked
Cons
  • Customer service was no help
  • Tv made with poor qulity
  • Broke down just after three year warranty
Reason of review
Damaged or defective
Preferred solution
Deliver product or service ordered
Tags
  • Poor Quality Electronics
  • 40 Element TV
  • Walmart Electronics

Element Electronics in Gainesville, Florida - Lost remote need to change input

Lost remote, I need to change input on tv. I’m using controls on the tv but there is no select button so I just am stuck scrolling through the input options.
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Review
#1573900 Review #1573900 is a subjective opinion of poster.
Reason of review
Help with product
Preferred solution
Let the company propose a solution
The tv was working fine...I came in from work last week (6/25/2019) I turn the tv on to watch the news, and the screen didn't come in. I called and had the run around about trying to see how to either get a new tv or what??? its the only tv in the house so kinda makes...
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2 comments
Anonymous
#1709959

It is under a year warranty from date of p. and u right I never bought a element tv before.

after I bought it I was wanting to return it! but didn't feel like driving 1 hr away again.. Now I wish I DID!!! maybe they will replace It.

I called the company they emailed me some steps to show it isn't working.. im waiting on a email now to move forward.

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Review
#1572886 Review #1572886 is a subjective opinion of poster.
Pros
  • First time buying an element 50 tv
Cons
  • Not sure yet
Reason of review
Bad quality
Loss
$289
Preferred solution
Deliver product or service ordered

Element Electronics in Saint Louis, Missouri - Not resolved

4.0
Details
Not able to send out a replacement for remote advise to check amazon and few other sites
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Review
#1566745 Review #1566745 is a subjective opinion of poster.
Reason of review
Not able to get remote replacement

Element Electronics - Pissed off

The TV I had bought 3 months ago came with no screws for the legs and I didn't realize it needed screws until the TV fell and busted the screen while I was gone. I have Ms and my vision is very bad and I I didn't see any screws in the TV box so I didn't know it required then.
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Review
#1559088 Review #1559088 is a subjective opinion of poster.
Reason of review
Bad quality