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In first want to say that I love the TV itself. The TV stopped coming on.

I called the Warranty company first who directed me to the manufacturer. I sent skill the needed documents right away. I have been exchanging emails since 10/7. .

First it was the TV did not read correctly in the receipt. I cannot fix that. I had to get a copy of the sale from target corporate. Then it was the serial number I sent the numbers.

Now they don't have the TV in stock to send me another one. They want to reimburse the price paisd minus taxes. I paid a sale price for the TV and cannot find that TV, which is sulk sold in stores, for that price. I covered my end.

I bought the warranty. I should receive a replacement product comparable to the one I had.

They have to know that the TV is now now than what I paid them. They should replace the TV.

Review about: Element Electronics Tv.

Reason of review: Warranty issue.

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Anonymous
#1413020

Wait till you get to the part where they say the 3-5 weeks to process doesn't mean from the date they send you email but from some date they decide in the future

Good luck I've been trying since may

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