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I called your customer service to find out why my TV would not turn on. I completely understand people being busy, so after being on hold for 30 minutes, the customer service agent said he couldn't hear me for the feedback, would I please hang up and call back. I did...
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3.4
Winnsboro, South Carolina
I liked
  • Quality is great except for the on and off control
#1097672
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The sound for Channel 27 1 comes on and off momentarily especially after commercial
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Anonymous
George Summer

I am having the same trouble, sound cuts in and out on a particular channel. TV works fine on other channels usually. Then also when I try to increase the sound the volume ba...

3.5
#1093877
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Tv is 2 years old, and of course, the warranty is expired. Turned it on tonight and a hissing sound and thick smoke began POURING out of the back of the tv. Set off all the smoke detectors in the house. It fried itself and almost caught our house on fire. Smells...
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1.0
Winnsboro, South Carolina
#1091956
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Element Electronics - Just bad luck I guess

Element Electronics
#1095017
2.3
Details
Last year about 11 months ago I bought 5 element TV's upgrading all of my house to flat screens at on time in the past 3 weeks 2 of them have lost sound , tried calling customer service don't have the time or patience to beg for something to work I have already spent my money on, I would recommend spend a little extra and get a better product
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Diversity of Products or Services
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Exchange, Refund and Cancellation Policy
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Product or Service Quality
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Element Electronics - TV went out and something started to burn
1/1

Element Electronics - TV went out and something started to burn

Element Electronics
#1094149
5.0
Details
Today is August 29, 2017 and I just bought my 32" Element flat screen tv on July 21, 2017. I went to turn it on today and it turned on but was messing up. After the third time of turning it on it went out completely. As soon as it went out I smelt something burning so I unplugged it.
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Ease of Use
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Element Electronics - Hooking up a dvd to tv

Element Electronics
#1093082
Trying to hook up dvd to tv with an HDMI cable not getting picture from dvd to watch a movie?
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Element Electronics - My tv want turn on

Element Electronics
#1092794
Just happened and it will not come back on
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Golden Advice: If you buy one of their products, just consider it a roll of the dice. If you lose (the product fails), CUT YOUR LOSSES and just buy a replacement. DO NOT waste your time calling or exchanging emails with customer / warranty support. Their warranty /...
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1.7
I liked
  • Price
I didn't like
  • Quality and service
#1091239
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Since I got it, my element 55 inch has had HDMI ports that decide for themselves if they want to work. All of my devices play properly on my other tv, but if I plug them into the element, my PS4, Xbox, 360, computer, and cable box usually don't give off video, although...
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1.8
I didn't like
  • Putting in a ton of effort to use my tv
#1090270
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I was attempting to repair an Element ELEFW327 for a customer. I know what the problem is but the main control board is too damaged for repair. I've tried to get replacement board or a schematic of the unit so I could use an external power supply but customer support...
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#1086448
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No sound coming from tv model #ELEFW408 it's been happening to alot of element tvs it looks like a class action lawsuit.
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Anonymous
Anonymous

A class action lawsuit ?***. It's a case of no information. Where purchased ? When ? How much ? Can you prove it ?What have you done to remedy the situation ? Is it under warr...

3.5
Winnsboro, South Carolina
#1074529
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I got it on black Friday 2 years ago, one pixel was off no biggie, waited all day in line then it just stopped working powers on now but no screen? Idk were they recalled? I can'r be the only one, Mass production things overlooked, do They make them to not last on...
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h.kitchener
h.kitchener

The Element brand is unreliable, but cheap to buy. Next time buy a major brand like Panasonic for a few dollars more. Doesn't it dawn on people why these brands are so cheap t...

1.0
I liked
  • Tv worked but not now
  • When it worked
I didn't like
  • Tv not being made with quality
  • When it just stoped out of the blue working
#1062745
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My mother purchased on Black Friday, worked fine for a few months. In the middle of watching TV it shut off and has not turned back on since. Wal-Mart refuses to deal with the issue. She was told she'd have to contact company directly. She's unable to do this on her...
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Anonymous
Jenna Lee

I bought the warranty from Walmart. I was told to try this: Unplug all power from the tv for 30 seconds. At the same time hold down the on button. Plug the power back in and h...

h.kitchener
h.kitchener

Element TVs are unreliable but they cost less to purchase. Walmart doesn't make them so you need to get warranty repairs from Element. One trick you might have her try: Unplu...

1.4
#1056601
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When I purchased a 32 inch element TV at first I was very satisfied the picture was good there were no problems. After 3 years of owning this TV now I know what all those bad reviews were all about. The TV changes channels by itself and the volume goes all the way up,...
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2.3
#1056312
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