Element Electronics - NEVER BUY ELEMENT TV

I bought an element TV 42" at target and two months after the TV started to turn off by itself every 5 minutes.I went to target and couldn't return it so I contacted Element customer service, that is awful, and they send some parts and a technician to repair it (it took 4 weeks to arrive).

The technician were not able to fix it and left the tv image upside down. I called Element again and they told me that if I want my tv repaired I need to send it to the tech service and PAY FOR THE SHIPMENT! OMG, I buy something that stops working after 2 motnhs, I am treated like s... buy their customer service and now they want me to PAY for the shipment!

This company is a very bad joke!

Who garantee me that after sending the TV and PAYING for the shipment the new tv is going to work??NEVER LOOSE YOUR MONEY ON THIS TV BRAND!

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Product or service
Element 40-Inch Tv
Review category
Television/ Radio
Review rating
5 out of 5
review #427284 by
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Helpful? 5 Yes 5 2 No 2
Had the same issue 4 Yes 4
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Sep 22 #1037348

It's just garbage. I have a 32" that basically spent its first year off, when I started using it after one month the screen went dead. Called the technical support and somebody with a terrible accent poor guy, tried to explain to me that he was really sorry and nothing else. Never again, I should have known the low price came was not for free haha.

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Aug 16, 2014 #857461

Wish I saw this mine didn't even last a week and they wanted me to pay to ship it then too.

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Dec 17, 2013 #760118

I have an element, 6 years now with not one problem

3 1 Reply

Jun 13 #994793 Chicago, Illinois

The same I had my for 6 years and I believe that problem could been solve easy because that happened to me in the middle of the night and it scared me every time but they show me that's on the setting that one of my little cousins was messing around with the control and put the time to turn on but yea I love my Element TV

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stupid consumer

Oct 08, 2013 #726863

They got me on this one too. Never again. They sent me 2 defective TV's and I still don't have one, it's been over 4 months now. Now they are not answering the phone, so I guess they went out of business.

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Sep 10, 2013 #714588 North Little Rock, Arkansas

my 32 inch TV ust cut off by its self,now wont come back on by no means...I think I am out of a T.V.

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Aug 08, 2013 #696268 Rockledge, Florida

Just bought the 32 inch Element TV from Target, Did I do the right thing??

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Aug 07, 2013 #695232 Miami, Florida

Having same issue with Element TV purchased at Target. This is ridiculous. Employee at Target told us that that TV always has this issue. Why does Target continue selling it?!??

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Aug 03, 2013 #692883 Toledo, Ohio

I'm sorry to hear your technician was worthless.
I just completed a repair on this model and saw the same problem. I however am a good technician and I fixed this problem for my customer. After replacing the board, I saw the problem, but know that updating the firmware fixes it. I updated and the TV is working properly. Download the firmware, put it on a USB flash drive, and then update the TV. The picture will be orientated right and you'll be good to go. Good luck!

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Sep 29, 2013 #723082


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Jul 14 #1007351 Jacksonville, Florida

I really need the firmware for an ELEFT466 as I have the same problem as the OP...
Does anyone have a link to the firmware download??

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Jul 11, 2013 #678646 Philadelphia, Pennsylvania

My TV is doing the same thing I got the part on Monday and a technician hasnt even called me yet I called Element yesterday and they had in their system that my job was completed. I am super mad its turning off every 2 minutes!! I wonder what we can do? They told me have patience theres like 30,000 people ahead of me.

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Jul 08, 2013 #676508 Sioux Falls, South Dakota

And the Element TVs are made in America. Gives a person a lot of faith in the made in America, push, doesn't it?

1 0 Reply
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