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1.5 Based on 135 reviews
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  • Customers like
    • Picture 3
    • Price 3
    • Tv when it worked 3
  • Customers don't like
    • Poor product and customer service 12
    • Poor product 11
    • Poor customer service 9

TV set lasted only 8 months of light use before picture image went out. Warranty is a piece of junk just like the TV. Manufacturer requirement to provide photos of front of TV, back of TV, product ID number, product serial number, copy of receipt, and copy of recycling receipt is excessive. Manufacturer's requirement that customer bear all additional cost for recycling (if a recycling center even exists in one's market area) adds insult to... Read more

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i bought a 40 inch about 5 years.ago we love it,every one that comes over coments on the beautiful color our set has i love the built in sound bar.have never had a problem with it.

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Worst TV we've ever purchased! Our older, smaller televisions purchased from Best Buy are STILL running while the Element is a complete waste of money after only a year. The screen is black and Joe-blow from the Phillipines is zero help. Don't waste your money, energy, or time - buy another brand - ANY other brand - just not ELEMENT. I'm a teacher and I'm telling ALL of my teacher friends in every state and shouting it out on Facebook,... Read more

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I can't tell you how frustrated our new element TV speakers don't work. The Target we purchased the tv from is now out of business. We can't find the receipt. I called the manufacture (element) and the told us they couldn't help us. They told me to call Target corporate for a copy of the receipt, Target can't pull any info from a location that closed and is out of business. I explained to Joe 6008 (manager in the Philippines) that the... Read more

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I've had my 32 inch element television for less than a year and it all if a sudden stopped working. I have tried calling customer service and they do not respond. I am not happy with the product.

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We bought a 60 inch Element TV at Walmart.com, picked up at a local Walmart in February 2016. July 1, 2016 screen went black, tried everything there was no picture. This TV went from the store to the SUV to the house and on a stand, period. Called Element because it is under original warranty, wanted pictures of everything, documents showing we bought it all e-mailed. Took days to get documents that they accepted. Three Weeks Later, trucking... Read more

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a year ago, while still under warranty, tv lost sound, called and was able to restore sound, a month ago, lost sound again, called, tried to reset, still no sound. customer service tells wife that tv is defective, we are out a 42 inch tv less than 2 years old. never again will i buy element junk, wife bought vcr and 3 days after warranty was up and it went, why is junk like this being sold in the united states? should be shut down for ripping... Read more

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Worse tv you can ever buy customer service is very poor the tv came damage when I opened the boxe the store won't take it back and their customer services member basically told your screwed and you have to buy a new one because we won't do anything about it. If you are thinking of getting a tv from this brand I recommend you look you look somewhere else you will be very disappointed with it and the customer service any other brand would be... Read more

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I have a 19"" flat screen and is showing on the screen no media device can you help me to get it working the way it was please

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