2.0
  • POOR PRODUCT2 votes
  • Poor Customer Service1 votes
  • customer service1 votes
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  • Dec 15
  • Appliances and Electronics
  • Tv
  • 208
  • REVIEW RATING 4/5

I purchased a new 40 inch "digital" Element HD TV and found out that it won't receive a signal without adding a converter. Support says it isn't built with the digital qam tuner. Why does it say it is a digital TV. It says right on the instruction manual that it is a digitaI tv.I will never consider any Element product. They tried to blame it on the cable provider which I contacted, they say... Read more

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  • Dec 13
  • Appliances and Electronics
  • Norwich, Ontario
  • Flat Screen Tv
  • 375
  • REVIEW RATING 5/5

What is it about the 9 month mark with this brand? I bought a 50 inch Element Flat Screen TV in February 2014 at Kmart in Rochester, NY. In November the screen went black, never to return. I am out over $500 with tax, etc. I can't find the receipt. But a lot of good that would do, as Kmart said to contact the manufacturer. Contact a manufacturer that doesn't want to be contacted?? That was... Read more

Was this review helpful? 4 1

  • Dec 07
  • Television/ Radio
  • Dayton, Tennessee
  • Element Tv
  • 509
  • REVIEW RATING 5/5

I purchased a defective element TV from target on black Friday, tried to have target exchange it but they were out of stock so i attempted to call element electronics and got sent to a voice mail, left my name and number and they never called me back. I also sent emails and never got a reply. I finally went back to target and explained to them how horrible the manufacturer was and they exchanged... Read more

Was this review helpful? 1 0

  • Dec 04
  • Television/ Radio
  • Deatsville, Alabama
  • Element 40 Tv
  • 1
  • 1
  • 381
  • REVIEW RATING 5/5

They were gifts for sons. One worked for about 9 months and it quit working in the middle of a program. I tried to get element fix them for about 6 weeks but all i got was a computer generated reply; no human reply. I called SAMS in person once and phone twice. The only thing i found out so far is do not buy anything eletronic from SAMS & WALLMART. I will be contacting my credit card... Read more

Was this review helpful? 1 0

  • Dec 02
  • Appliances and Electronics
  • Farmington, Michigan
  • Element Tv Eleft 502
  • 1
  • 1
  • 443
  • REVIEW RATING 5/5

I bought the 50in element on black friday 2013 from target. Within 9 months, the screen went black & the picture never cane back. I sent the tv back to element, which by the way, their customer service sucks, & they informed me I would be issued a check because they no longer carry the 50 in. That was in September! Now it is December & I still have not received a check. Everytime I... Read more

Was this review helpful? 0 0

Bought an Element 32" TV black Friday 2013, within one year sound went out. Discussed will not buy or recommend them to anyone. Add comment

  • Nov 29
  • Television/ Radio
  • Birmingham, Alabama
  • Tv
  • 3
  • 3
  • 1260
  • REVIEW RATING 5/5

We bought an Elements tv Black Friday 2014 at Target for my Mother-in-law. My son stood in line for 5hours in freezing weather to get it. Picture constantly flickers only covers top part of the screen. Target won't replace the tv and now we wasted our time on this tv and missed all of the other Black Friday deals. Elements customer service won't answered we have left 3 msgs on their vm, no... Read more

Was this review helpful? 5 11

My wife bought an element TV on black Friday 2012 for a Christmas present. It worked for about 4 months. It shuts off by itself randomly. I'm not happy with this product at all. I'm pissed !! Add comment

Resolved

  • Nov 25
  • Appliances and Electronics
  • Mount Airy, North Carolina
  • Element Tv
  • 1
  • 1
  • 4903
  • REVIEW RATING 5/5

We bought an Element Tv on Black Friday, 2013. Plugged into outlet, sound, but no picture, then nothing. Bought 2nd Element Tv 32 in. screen the week of July 4th, 2014. Played very good until last of Aug. or first of Sept., then good picture, but no sound Called Walmart, where they were bought, told to call company. Called at least 2 times, put on hold, person never did come back and try to help... Read more

Was this review helpful? 54 13

  • Nov 25
  • Television/ Radio
  • Spokane, Washington
  • Tv
  • 3
  • 3
  • 1188
  • REVIEW RATING 5/5

Picture went out and can not figure out why!!! Have checked all cables and everything was hooked up properly. If anyone has a reason why, please let me know!! Up until this happened we loved our Element television. We really miss it but are afraid to fork out that kind of money again.As I said before this just happened out of the blue one minute it worked and then next minute it was toast. I... Read more

Was this review helpful? 4 1

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