• Poor bad service1 votes
  • Poor product and customer service5 votes
  • Poor Customer Service3 votes
  • POOR PRODUCT3 votes
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  • 2 hours ago
  • Television/ Radio
  • Quebec, Quebec
  • 1
  • 1
  • 4

Bought the 50inch tv at wallmart the other day. Bringing it home we realized it is obviously made by the same head company who makes the cheap brand Fluid sold by the source, and we have yet to have issues with our 40inch Fluid brand TV so we weren't too worried. Both TVs have HORRIBLE sound quality, so be prepared to have a amp and a few speakers set up (we have a surround home theater system)... Read more

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My pops bought me an 22" for Christmas, and I've barely watched anything because of my busy schedule, but my sound doesn't work. Add comment

We brought 13 inch element tv for my son for Christmas 2013 it lasted about a year and ow will not turn on anymore, will never buy one of there products again Add comment

  • Feb 19
  • Television/ Radio
  • Tuscaloosa, Alabama
  • Tv
  • 64

Came out of the box with a 5" black line running down the center. Was told I couldn't return it after waiting hours on the phone for customer support. Every time I called, I waited so long they took me off hold and told me to place a call back number, but I never heard from them again after that. Side note-it took me four calls, waiting ~1hr each to finally speak with a representative who was... Read more

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I've had my 50' element tv for three days and now the picture is completely gone. Add comment

We brought our son 40" element tv worked for 1 month .After that it had a mind of its own . It would turn it self off every 5 min. Or so .So sorry I wasted over $200.00 for it I wanted my money back can't find my receipt. .gonna call BBB.this is ridiculous! ! Add comment

  • Feb 17
  • Appliances and Electronics
  • Norristown, Pennsylvania
  • Tv
  • 2
  • 2
  • 108

I purchased this TV at Wal-Mart on August 1st 2014 approx. 3 months later I noticed spots when the screen would go to a white screen. I attempted several times to contact the customer service number on the warranty card to no avail. I finally called Wal-Mart after a week of trying. They finally contacted Element Electronics which in turn Element called me 3 weeks later. They requested pictures... Read more

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  • Feb 15
  • Television/ Radio
  • Fairmont, West Virginia
  • Tv
  • 33

Right out of the box the sound was barely audible. Customer service has been a joke. I am supposed to send the TV back and wait 4-6 weeks to maybe get a refurbished one. Cant take it back to the store since I bought it on Black Friday and would have to pay the difference and they don't carry this one any more (smart move on their part). So be without a TV for 2 months or hand over $200 for a... Read more

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